Privacy Policy

At Xenio exchange, we value the trust you place in us and take your privacy seriously. We want to let you know what information we collect when you use our products and services, why we collect it and how we use it to improve your experience. Please read the following to learn more about our privacy policy. By visiting the Xenio exchange website, you are accepting the practices outlined in this Privacy Policy. This Privacy Policy covers Xenio exchange’s treatment of personal information that Xenio exchange gathers when you are on the Xenio exchange website and when you use Xenio exchange’s services. This policy does not apply to the practices of companies that Xenio exchange does not own or control, or to people that Xenio exchange does not employ or manage.

1. Collection & Use of Information by Xenio exchange

2. How we use your information

We use the information we collect about you for the purposes set out above which we have described in detail below;

• Providing you with the Service: We use the information that you provide us to provide the Service to you. This includes allowing you to log in to Xenio exchange, operating and maintaining the Service, and giving you access to your Xenio exchanges. We also use the information we collect about you automatically to remember information about you so that you will not have to re-enter it during your visit or the next time you visit the site.

• For data analytics: We use information about you to help us improve the Xenio Exchange Service and our users’ experience, including by monitoring aggregate metrics such as the total number of visitors, traffic, and demographic patterns.

• For data labeling and machine learning to improve our services: We use content and media in users’ private accounts (such as photos, videos, and audio) to train our models to apply machine learning to new unseen media and improve our service for users. This could include: components (ie background, eyes); labeling raw individual data (ie “man with dog”); detecting content prohibited by our terms of use for moderation and security purposes (i.e. pornographic or copyright-protected material)

• Customising the Service for you: We use the information you provide us and information about you to make sure that your use of the Service is customized to your needs.

• To communicate with you about the Service: We use your contact information to get in touch with you and to send communications about critical elements of the Service. For example, we may send you emails about technical issues, security alerts, or administrative matters.

• To promote and drive engagement with the Xenio exchange Service: We use your contact information to get in touch with you about features and offers relating to the Service that we think you would be interested in. We also use the information we collect about you to make sure that you get the most relevant offers and promotions based on your use of the Service, and your preferences. You can opt out of getting these communications as described below.

• For advertising purposes: We use information about you, including cookies information and other information we (and our third-party partners) collect from you automatically, to serve and measure the effectiveness of advertising on the Service and third-party sites and platforms.

• Customer satisfaction: We use information about you, information that you provide to our customer satisfaction team, and information about your interactions with the Service to resolve technical issues you experience with the Service, and to ensure that we can repair and improve the Service for all Xenio exchange users.

• For security measures: We use information about you to monitor activity that we think is suspicious or potentially fraudulent, and to identify violations of this Privacy Policy or our Terms of Service.

• For matters that you have specifically consented to: From time to time, Xenio exchange may seek your consent to use your information for a particular purpose. Where you consent to our doing so, we will use it for that purpose. Where you no longer want us to use your information for that purpose you may withdraw your consent to this use.

• For matters that we are required to use your information by law: Xenio exchange will use or disclose your information where we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Xenio exchange, our Users or others.

Summary: These are the reasons Xenio exchange asks questions about you.

3. Sharing your Information

(a) Whom we share your information with
We share your information with third-party service providers to provide the Service to you that is useful and safe and to facilitate Xenio exchange’s legitimate interests. Those service providers will only be provided with access to your information as is reasonably necessary for the purpose that Xenio exchange has engaged the service provider, and we will require that such third parties comply with this Privacy Policy, appropriate data processing terms, and any applicable laws. Some of the third parties that Xenio exchange may share your personal information with include providers who assist Xenio exchange with functions such as:

• Customer support and customer management;
• Email services;
• Hosting and storage;
• Analytics;
• Data labeling and machine learning;
• Security;
• Advertising and marketing services;

(b) Whom you can share your user content with?
Any information or content that you voluntarily disclose for posting to the Service, such as public User Content becomes available to be read, collected, and used by the public. You may share your Xenio exchanges to your social media accounts, including LinkedIn, Facebook, Twitter, Pinterest, and Tumblr. You should ensure that you familiarize yourself with the privacy policies of each of these services and any privacy settings that may apply to the designs you choose to share on those accounts.

(c) Sharing with other third-parties
Xenio exchange will also share your information with other third parties in certain situations where; we are required to do so as a result of a court order, subpoena, or another legal requirement; We believe that it is necessary to protect you or Xenio exchange or other people from harm, such as when we consider that there is a need to investigate or warn of potentially fraudulent, malicious, or criminal activity or remove malicious content. For example, this may involve sharing details of an account or website engaged in phishing or a breach of our Terms of Use with take-down services, intelligence-sharing services, law enforcement bodies, or on public websites; you have consented to our sharing it with a third party for a particular purpose. Xenio exchange will also share your information with a third party in circumstances where we sell, divest or transfer Xenio exchange (including any shares in Xenio exchange), or any combination of its products, services, assets, and/or businesses to a third party. Information such as customer names and email addresses, User Content, and other user information related to the Service may be among the items sold or otherwise transferred in these types of transactions. We will also sell, assign or otherwise transfer such information in the event of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions, or proceedings involving all or a portion of Xenio exchange. You will be notified via email and/or a prominent notice on the Service if such a transaction takes place and be given notice of any material changes to the way we handle your data under this policy. We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.

4. Ads on Xenio exchange

We partner with third-party ad servers, ad networks, and social media platforms (like Facebook, Google, LiveRamp, and Appsflyer) to deliver personalized advertisements (“ads”) on our Services and other sites that may be of interest to you and/or to measure their effectiveness. Xenio exchange may share certain information with our third-party advertising partners, such as your email address, location, cookie information, and information relating to your use of our Services, and allow partners to perform a match of your information against information from other third-party networks or sites to serve ads either on the Service or on third party sites (including, but not limited to Facebook, Google, and Samsung televisions) and to measure the effectiveness of these ads. You can opt out of having your email matched by Liveramp here or by emailing support@xenioexchange.com. In addition, these third-party ad servers or ad networks may use technology to send, directly to your browser or mobile device, these personalized ads and ad links, and will automatically receive your IP address when they do so. They may also use other technologies (such as cookies, JavaScript, device identifiers, location data, and clear gifs, see above) to compile information about your browser’s or device’s visits and usage patterns on the Service, and to measure the effectiveness of their ads and to personalize the advertising content. Please see our Cookies Policy for more information about how we and our third-party partners use cookies and other technologies to deliver ads to you. Xenio exchange does not sell, rent, or share the information we collect directly from you or about you from third parties with these third-party ad servers or ad networks for such parties’ marketing purposes. Please note that an advertiser may ask Xenio exchange to show an ad to a certain audience of Users (e.g., based on demographics or other interests). In that situation, Xenio exchange determines the target audience and Xenio exchange serves the advertising to that audience and only provides anonymous aggregated data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach. The Xenio exchange Privacy Policy does not apply to, and we cannot control the activities of, third-party advertisers. Please consult the respective privacy policies of such advertisers or contact such advertisers for more information.

5. How we transfer, store ad protect your data

Your information collected through the service will be stored and processed in Nigeria and any other country in which Xenio exchange or its subsidiaries, affiliates, or service providers maintain facilities. Xenio exchange transfers information that we collect about you, including personal information, to affiliated entities, and other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. As a result, we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. However, we always take steps to ensure that your information remains protected wherever it is stored and processed following applicable laws. Where required under applicable laws, you consent to the transfer of information to the U.S. or any other country in which Xenio exchange or its parent, subsidiaries, affiliates, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

6. Keeping your information safe

Xenio exchange cares about the security of your information and uses appropriate safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Xenio exchange, at all times. However, Xenio exchange cannot ensure or warrant the security of any information you transmit to Xenio exchange or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third-party sites and services that you add to the Xenio Exchange Service, such as social networks. Xenio exchange is not responsible for the functionality or security measures of any third party.

7. Comprise of information

If any information under our control is compromised as a result of a breach of security, Xenio exchange will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, following any applicable laws and regulations.

8. What you do with your information

(a) Account Information and settings
You may update your account information by logging into your account and changing your profile settings. You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt-out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices) although you can object to us providing these emails by emailing support@xenioexchange.com. If you have any questions about reviewing or modifying your account information, you can contact us directly at support@xenioexchange.com.

(b) Opting out of the collection of your information
Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents Xenio exchange or its business partners from tracking your browser’sactivities concerning the Service and for use in targeted advertising activities by Xenio exchange, including via third parties websites. However, doing so may disable many of the features available through the Service. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, please read our Cookies Policy or you can contact us directly at support@xenioexchange.com.

9. How long do we keep your information?

After you terminate or deactivate your User account, Xenio exchange will retain your profile information and User Content for a commercially reasonable time, and for as long as we have a valid purpose to do so. In particular, Xenio exchange will retain your information to comply with its legal and audit obligations, and for backup and archival purposes.

10. Changes to the policy

We may update this policy from time to time to reflect our current practice and ensure compliance with applicable laws. When we post changes to this policy, we will revise the “Last Updated” date at the top of this policy. If we make any material changes to the way we collect, use, store and/or share your personal information, we will notify you with a notice on our website and/or by sending an email to the email address associated with your Xenio exchange account. We recommend that you check this page from time to time to inform yourself of any changes.